Legal
Privacy Policy
Last updated September 4, 2026
Introduction
This Privacy Notice for Hill Tribe Solutions, Inc. ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://hilltribesolutions.com/, or engage with us in other related ways, including any marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@hilltribesolutions.com.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe? We have organizational and technical processes in place to protect your personal information, though no method of transmission or storage is 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy law may give you certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us using the details in this notice. We will consider and act upon any request in accordance with applicable data protection laws.
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:
- Email addresses
- Phone numbers
- Names
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:
- Log and Usage Data — service-related, diagnostic, usage, and performance information our servers automatically collect, including IP address, device information, browser type, activity in the Services, and device event information.
- Device Data — information about your computer, phone, tablet, or other device, including IP address, device and application identification numbers, location, browser type, hardware model, internet service provider, operating system, and system configuration.
- Location Data — information about your device's location, which can be precise or imprecise. You can opt out of location collection by disabling your device's Location setting, though this may limit certain features.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including to:
- Deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- Respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues.
- Send administrative information to you, such as details about our products and services and changes to our terms and policies.
- Enable user-to-user communications, if you choose to use any offering that allows communication with another user.
- Request feedback and contact you about your use of our Services.
- Send marketing and promotional communications, in accordance with your marketing preferences. You can opt out at any time.
- Protect our Services, including fraud monitoring and prevention.
- Determine the effectiveness of our marketing and promotional campaigns.
- Comply with our legal obligations.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: Yes, but only the necessary ones until you say otherwise. You choose the rest through the cookie banner, and you can change your choice at any time.
We use cookies and similar technologies (like pixels) in 3 categories. When you first visit, a banner asks which categories you're comfortable with. No analytics or marketing script runs until you've made a choice. Your choice is stored in a first-party cookie named hts_consent for 12 months.
Necessary
Always on. These keep the site working: the consent record itself, submitting the contact and download forms, and basic security. They don't track you across sites.
Analytics (Google Analytics 4)
Off until you turn it on. Tells us which pages get read and roughly where visitors come from so we can improve the site. Sets cookies beginning with _ga. When you decline or withdraw, we don't load the script and we delete those cookies. For more on Google's practices, see the Google Privacy & Terms page.
Marketing (Meta Pixel)
Off until you turn it on. Lets us measure whether an ad on Facebook or Instagram led to a download or a call, and show relevant ads there. Sets cookies beginning with _fbp. When you decline or withdraw, we don't load the pixel and we delete those cookies.
Changing your mind
Use the "Cookie settings" link in the footer of any page to reopen the banner and change your choices. We also honor the Global Privacy Control browser signal: if your browser sends it, we treat that as a rejection of analytics and marketing cookies without showing the banner.
5. Do We Offer Artificial Intelligence-Based Products?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). We provide the AI Products through third-party artificial intelligence service providers ("AI Service Providers"). Your input, output, and personal information may be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products are designed for the following functions: AI development, AI deployment, AI applications, and AI automation.
All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties, to safeguard your personal information throughout the process.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store it and isolate it from further processing until deletion is possible.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk; you should only access the Services within a secure environment.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at hello@hilltribesolutions.com.
9. What Are Your Privacy Rights?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details in the "Contact Us" section below. This will not affect the lawfulness of processing before its withdrawal.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in emails we send, replying "STOP" or "UNSUBSCRIBE" to SMS messages we send, or by contacting us. You will then be removed from marketing lists, though we may still send service-related messages necessary for the administration of your account.
Cookies and similar technologies: Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies; doing so could affect certain features of our Services.
If you have questions or comments about your privacy rights, you may email us at hello@hilltribesolutions.com.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform standard for DNT has been finalized, so we do not respond to the DNT header specifically. We do respond to the Global Privacy Control ("GPC") signal, which is recognized under California law and others: if your browser sends GPC, we treat it as a rejection of analytics and marketing cookies and do not load those scripts.
11. Do United States Residents Have Specific Privacy Rights?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months, and whether each was actually collected.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, alias, postal address, phone number, unique personal identifier, IP address, email address, account name | YES. Name, email address, and phone number when you submit a contact, booking, or download form. IP address is collected automatically when you visit. |
| B. California Customer Records personal information | Name, contact information, education, employment history, financial information | NO |
| C. Protected classification characteristics | Gender, age, race and ethnicity, national origin, marital status | NO |
| D. Commercial information | Transaction information, purchase history, financial details, payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other network activity | Browsing history, search history, interactions with our and other websites | YES. Browser type and page activity on our site, plus analytics and marketing data only if you accept those cookies (see Section 4). |
| G. Geolocation data | Device location | Ephemerally, only through our analytics provider (see Section 4) |
| H. Audio, electronic, sensory information | Images and audio, video, or call recordings | NO |
| I. Professional or employment-related information | Business contact details, job title, work history | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Profile reflecting preferences and characteristics | NO |
| L. Sensitive personal information | — | NO |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by email, including receiving help through our customer support channels, participating in customer surveys or contests, and facilitating the delivery of our Services.
Your Rights
You have rights under certain US state data protection laws, including the right to request access to, correct inaccuracies in, or delete your personal information, and to opt out of the processing of your personal information for targeted advertising or profiling. To exercise these rights, please contact us at hello@hilltribesolutions.com. We will respond to your request in accordance with applicable data protection laws.
12. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed of how we are protecting your information.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us by mail at:
Hill Tribe Solutions, Inc.
8465 Elk Grove Florin Rd, Ste 100 #2121
Elk Grove, CA 95624
United States
Email: hello@hilltribesolutions.com
14. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at hello@hilltribesolutions.com.